Privacy Policy

Last updated: 24 September 2026

This Privacy Policy explains how I, Ben Lord, collect, use and protect personal information when you visit benlord.co.uk, contact me through the website, or otherwise communicate with me.

I am committed to respecting your privacy and handling personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information I Collect

I may collect personal information that you provide directly to me, including:

  • Your first and last name

  • Email address

  • Telephone number

  • The subject of your enquiry

  • Information contained within your message

  • Any other information you choose to provide when contacting me

I may also collect limited technical information when you use the website, such as:

  • IP address

  • Browser and device information

  • Pages visited

  • Approximate location

  • How you arrived at the website

  • How you interact with the website

Some of this information may be collected using cookies or similar technologies.

How I Use Your Information

Personal information may be used to:

  • Respond to enquiries submitted through the website

  • Communicate with you regarding business, media, photography, public service or other professional enquiries

  • Respond to requests relating to photography or image licensing

  • Manage potential or existing professional relationships

  • Maintain the security and operation of the website

  • Understand how visitors use the website and improve its content and performance

  • Comply with legal or regulatory obligations

I will only use personal information where I have a lawful basis for doing so.

Lawful Basis for Processing

Depending on the circumstances, I may process your personal information on the following lawful bases:

Legitimate interests – where it is necessary to respond to enquiries, communicate with people who contact me, operate the website effectively or pursue legitimate professional interests.

Contract – where processing is necessary to take steps at your request before entering into an agreement or to fulfil an existing agreement.

Legal obligation – where information must be retained or processed to comply with applicable laws or regulations.

Consent – where you have specifically given consent, including where consent is required for certain cookies or tracking technologies.

Where processing is based on consent, you can withdraw that consent at any time.

Contact Form Enquiries

When you submit the contact form on this website, the information you provide will be used to review and respond to your enquiry.

Please do not include sensitive personal information within the contact form unless it is necessary for your enquiry.

Information submitted through the website may also be transmitted or stored by the website’s hosting, email or form-processing providers where required to deliver your message.

Cookies

This website uses cookies and similar technologies to help the website function correctly and, where you provide consent, to understand website usage or provide additional functionality.

Cookies may include:

  • Functional cookies required for the website to operate

  • Preference cookies used to remember choices you make

  • Statistics cookies used to understand how visitors use the website

  • Marketing cookies which may be used to measure advertising or visitor activity across websites

Non-essential cookies will only be used where the appropriate consent has been provided.

You can accept, reject or change your cookie preferences using the cookie consent controls available on the website.

You can also control cookies through your web browser settings.

Website Analytics

Where analytics services are enabled and you have provided the necessary consent, information about how visitors interact with the website may be collected.

This can include information such as pages visited, time spent on the website, device type, browser and approximate geographical location.

Analytics information is used to understand website performance and improve the visitor experience.

Sharing Your Information

I do not sell or rent your personal information.

Personal information may be shared with trusted third-party service providers where necessary to operate the website or communicate with you. These may include:

  • Website hosting providers

  • Email providers

  • Website maintenance and technical support providers

  • Analytics providers

  • Cookie consent and security providers

  • Professional advisers where necessary

These organisations may process information on my behalf and should only use it for the purposes for which it has been provided.

Information may also be disclosed where required by law or where reasonably necessary to protect legal rights.

International Data Transfers

Some third-party technology providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required under UK data protection legislation.

These safeguards may include transferring information to countries covered by UK adequacy regulations or using approved contractual protections.

How Long I Keep Your Information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected.

General enquiries may normally be retained for up to 24 months after the last communication, unless there is an ongoing professional relationship or another legitimate reason to retain the information for longer.

Information relating to contracts, transactions or legal obligations may be retained for longer where required for accounting, legal or regulatory purposes.

Information that is no longer required will be securely deleted or anonymised where appropriate.

How Your Information Is Protected

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

  • Request access to personal information held about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of how your information is processed

  • Object to certain types of processing

  • Request transfer of your information to you or another organisation

  • Withdraw consent where processing is based on consent

Not all of these rights apply in every circumstance.

If you wish to exercise any of these rights, please contact me using the details below.

Third-Party Websites

This website may contain links to websites operated by third parties.

I am not responsible for the privacy practices, security or content of external websites. You should review the privacy policy of any third-party website you visit.

Contact

If you have any questions about this Privacy Policy, how your information is used or wish to exercise your data protection rights, you can contact:

Ben Lord

Website: www.benlord.co.uk

Telephone: 01359 761006

You can also contact me using the contact form available on this website.

Complaints

If you have concerns about how your personal information has been handled, please contact me in the first instance so that the matter can be investigated.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Further information is available at ico.org.uk.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, the services used or applicable legislation.

The latest version will always be published on this page with the date it was last updated.